A bad batch of updates from Microsoft lead to a busy day for John Shoff of Reality Bytes.
The new Windows 10 operating system automatically downloads and updates computers, usually usually without a problem. This last update though, caused many computers to display a blue screen when turned on instead of the Windows operating system.
"Essentially, Microsoft pushed out an update for the operating system that broke a large percentage of computers," explained Shoff. "So, this is a forced update from Microsoft and, the machine rebooted [and], after the reboot, the machine won't ever be boot back up again."
Shoff said there are a few solutions to this problem, but many involve going into the repair console and running commands to restore operating systems to a time before the update was sent.
"It's not a super simple fix," admitted Shoff. "The most important thing is that the error message looks like it's a hardware problem or that the computer's damaged physically in some way, but that's actually not the case. Your data is totally fine. In most cases, you're not going to lose any of your data."
Good news though: If you've turned on your computer this week and used it, you're safe.
"The good news is Microsoft noticed this issue fairly quickly and they pulled that update from being deployed," said Shoff. "So, if you made it through yesterday no problems and you're working away today on your computer, you're fine because the update's been pulled from the Microsoft Update System."
Shoff says he wanted to get the word out to people because the blue screen can look as though your computer is permanently broken, and he doesn't want anyone fooled into thinking they need to buy a new computer.