Internet users in small communities around Alberta are on pins and needles this week wondering if they're going to have internet service come July 1. Kim NeillKim Neill. Photo submitted.
The province's contract with Axia Fibrenet, which currently operates the Supernet in Alberta, expires on June 30 and the company and government have been unable to come to terms on a new one.
"We've been given indication from Service Alberta that there will be no disruptions in service (but) Axia is indicating that there's potential to be disruptions in service. From our perspective it's a little like Y2K, we'll see on July 1st," stated Kim Neill, CAO for Hanna.
"I just can't fathom that they would let something like that fall and affect so many communities," he added. "It's not just Axia Fibre users, it's Supernet in all rural locations."
Axia, which installed fibre optic cable in Hanna, has run the Supernet for the last 13 years and warns an outage could affect town run buildings, schools and anyone else who uses the province-wide high speed network.
"It got a number of our residents a little concerned," conceded Neill. "At this point we've been given confirmation from the province that there will be no disruptions in service and I'm taking that on face value and hoping that's accurate because if it's not, there's going to be some chaos."
A statement from Service Alberta says they are currently finalizing a new Supernet contract and there will not be any outages to service as the process unfolds.

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